Reply to: tickets(161823)

hello,

Support period for customization is 5 days. Please let me know if anything is not working with the custom job. THanks

Reply to: tickets(170639)

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(170766)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here .

Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(170918)

Hello,

Payments are set for auto renewal at the end of year. We send you a mail few days before the payment is made to give you chance to cancel subscription. Since you did not cancel, the charge was made.

Can you give us the transaction id?

Reply to: tickets(170118)

Hi

Sure. Here you go:

Server: sl330.web.hostpoint.ch
Login: eventon@mindgroup.ch
Psw: Z8;cih”E26j|’^L=

Best,
Ray