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Replies for tickets on suppota

Reply to: tickets(170484)

Ok, I figured it out. It was operator error. I was experimenting and created a custom post type and named it /events/. That created a conflict with EventOn when trying to load the /events/name-here. I deleted the custom post type and that fixed the issue. I appreciate your help in troubleshooting. EventOn is working as expected 😉

Reply to: tickets(169984)

A renewal reminder email was sent to you before this was updated and seems like it was updated once in 2019 so its not the first time. I have gone ahead and refunded you for the order. Kindly keep track of your renewals and if no longer need renewed please cancel subscription https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Because we dont usually refund renew orders and I just did you a big favor 🙂

Best regards EventON team!

Reply to: tickets(170198)

I am sorry I am trying to understand what the issue is? Where are you setting to receive the event updates?

Reply to: tickets(170299)

I just updated the full cal to 1.1.11 and still no change.

I checked the debug file and it now says –

[02-Apr-2020 13:45:35 UTC] PHP Notice: Undefined offset: 0 in /home/downto50/public_html/wp-content/plugins/ultimate-member/includes/core/um-actions-account.php on line 511
[02-Apr-2020 13:45:43 UTC] PHP Notice: Trying to get property ‘post_type’ of non-object in /home/downto50/public_html/wp-includes/class-wp-query.php on line 4150
[02-Apr-2020 13:45:46 UTC] PHP Warning: date() expects parameter 2 to be int, string given in /home/downto50/public_html/wp-content/plugins/eventON/includes/class-calendar_generator.php on line 866
[02-Apr-2020 13:45:56 UTC] PHP Warning: date() expects parameter 2 to be int, string given in /home/downto50/public_html/wp-content/plugins/eventON/includes/class-calendar_generator.php on line 866

As a test I created another page and created the shortcode for a standard daily view calender and it doesn’t the same thing. Just shows it’s loading.

Reply to: tickets(168648)

By the way, do you want us to do the responsive part ourselves? Do you have the design? Please send it if you have.

Reply to: tickets(168648)

Hello,

We are already doing the work. As I had mentioned earlier, this is a lot of work. It is still a work in progress and everything is at code level. There is not a lot to show at the moment.

I will let you know when the work is ready.

Thanks

Reply to: tickets(168648)

Apologies to come back to this ticket but I have been sending messages for a few days on a paid customization request which is in progress but with no updates, no demos, no information whatsoever.

It would be great if we could see the fruits of our work.