Replies for tickets on suppota
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Hello,
Please go to myeventon>language>event card and add your own text in the field next to “Learn More link text”. Please check screenshot.
As for the adding new links on each recurring event, there is no option to do that. I will require custom coding.
You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
When you open a customization request ticket, you will receive a quote from whoever is interested in the work among our staffs. If you feel okay with the price you can make the payment and proceed with the work
Hello,
Please post the Order ID for the addon here.
For eventOn refund, please contact envato support and make the request to them. EventON is sold exclusively through envato and we do not have any control over their refund policy.
Can you tell me what exactly will be done when I order custom coding and what this will cost?
I need one cookie opt-in solution for all GDPR related topics (EventON Google Map and e.g. YouTube videos etc.) so that users can globally opt in or opt out.
Thanks.
The 2nd solution seems to do the job.
So to be clear, what I would do :
– I create a Event Type Categorie named “Company”
– Inside I create a category for each Company, let’s say Company 1, Company 2, Company 3 …
– In the company page when I want to display the company events, I use the shortcode company=23 for example
But with Action User, would it be possible that the company, who will be logged in with a membership plugin to access to the form, publish in the good category automatically ?
Or will the company have to check its name in a dropdown list or checkbox ?
Or would I have to do it manually N
Thank you for the reply but we are not talking about enabling or disabling.
We are talking about activating or deactivating the license.
I changed my server to a dedicated server. The 500 errors should stop. 🙂 let me know if it still comes up.
I am having this same issue – but it is only occurring on 4 random events (out of 746) – some of which were quite some time ago. I ran it through the Google Structured Data Tool and the warnings relate to offers and performer – none of which there were for those events.
I implemented the All Regions, But it hasn’t helped the timing … I also placed ux_val=”4″ on all the regional rows .. with no positive effect.  The load time is often over 5 minutes.  With Covid effecting the state the movement to critical engagement via webinar events has become critical but the site is non-functional with the current load time.