Reply to: tickets(408364)

Yes, please. I want to try installing this plugin to check if the issue will be fixed with only EventON enabled:

https://wordpress.org/plugins/health-check/

Reply to: tickets(408462)

Hello,

”Event Click Interaction” is set to ”Open Event Page”:

”Event Click Interaction” overrides ux_val=”1” you add to your shortcode, so please change ”Event Click Interaction” to ”Slide Down”.

Reply to: tickets(408463)

Ashan,

Please refund their EventON full purchase.

Also check
EventOn Lite is working with php 7.4.3, but full version needs php 8.2. It is a bit misleading

Reply to: tickets(408463)

Hello,

Thank you for your messages!

I am going to escalate this ticket to our account manager to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Please also take a look at ”Basic System Requirements”: 

PHP Version: 8.0 or higher (PHP 8.1+ recommended for best performance)

Reply to: tickets(408464)

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Reply to: tickets(408426)

no change, even by clearing cache.

may be the same of this ticket ?

https://helpdesk.ashanjay.com/ticket/eventon-5-0-10-clicks-inside-the-admin-lightbox-cmf-editor-organizer-dropdown-are-treated-as-outside-clicks-and-close-the-lightbox/

Reply to: tickets(408326)

You are absolutely correct there is an issue with lang value not passing over to the block cart. we have identified the issue and will get a fix in place and release an update. You can stay tune for when the new update is out via our X @myeventon. 

Much appreciate your patience!