Reply to: tickets(169535)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(165921)

Could you try updating EventON to 2.8.7 and Event Map to 1.4.5?

I found this error: InvalidValueError: setCenter: not a LatLng or LatLngLiteral with finite coordinates: in property lat: NaN is not an accepted value

Maybe one of events has wrong Lat and Long values? Could you try to “Edit Event > Publish > enable Exclude from calendar” recent events from March?

Reply to: tickets(168411)

Please follow this Mar 18,2020 AT 11:49AM – Posted 1 Week Ago – #168584:

Add cal_id=”asd” to the shortcode and then use this code to hide Event Type 4 filter:

#evcal_calendar_asd .evo_sortList_event_type_4 {display: none !important}

Reply to: tickets(169411)

Ashan,

Mar 25,2020 AT 8:59AM – Posted 17 Hours Ago – #169449

The same on dev2:

Not sure yet about the rest.

Reply to: tickets(169411)

Hello,

when you canceled event…

No issues on our test server: http://dev2.myeventon.com/21087-2/ > check “Test” April 30. Can we check this on your website somehow?

when you have, Event Organizer Fields (Allow creating new checked), when you upate the event, don t know why , it create alone a new organizer … check the picture …. « L

Could you update Event multiple times and see if it creates multiple organizers? I tried to update one on our test server and there were no issues.

when you create new organizer and you add a picture, when you finish and add organizer

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.