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Replies for tickets on suppota

Reply to: tickets(169521)

I’ve tried these steps 3-4 times and it doesn’t make any difference unfortunately. The day with an event in June still has a dark teal background in spite of changing the code to .evo_fc_day.lstdw.has_events {
background-color: #eece84;
}

Just to make sure we are talking about the same view… this code should work on the full calendar display, correct?

Reply to: tickets(169434)

I updated to 2.8.7. Does not work unfortunately. Link to the CSV: https://staging.bjmo.be/app/uploads/2020/03/Eventon_events_26-03-20.csv

This CSV is generated from EventON 2.8.7 from another website.

 

So 3 issues:

  1. from the 117, only 16 are imported (if just select the first 3, nothing gets imported, but the import states that 3 were imported successfully)
  2. the location titles are given the location IDs in stead of the location titles
  3. no images seem to be downloaded

Reply to: tickets(169573)

i found the solution , i change code

trash ligne 3939

asset/fonts/all.css

.fa-trash:before {  content: “f2ed”; }

.fa-trash-alt:before {  content: “f2ed”;font-family: ‘evo_FontAwesomeS’; }

.fa-trash-alt-o:before {  content: “f2ed”; }

Pencil ligne 2876

.fa-pencil-alt:before {  content: “f044”; font-family: ‘evo_FontAwesomeS’;}

.fa-pencil:before {  content: “f044”;font-family: ‘evo_FontAwesomeS’; }

Reply to: tickets(169365)

Hi, I have the same problem. I tried the solution above but the problem remained. What can I do? The event I’m having the problem with is an event loaded with a previous version of EventOn

Reply to: tickets(169538)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(169200)

Hi Ashish, hope you’re all right!

Here ist the Login:

FTP
https://genusswoche.cyon.site
helpdesk@genusswoche.cyon.site
D6ZC[AfWup)FL&

WordPress
https://genusswoche.cyon.site/wp-login.php
Ashish
vyFwREtT#dZ)MbSe%GukKaT^

 

Thank your very much!

Kind regards
Elisabeth

Reply to: tickets(164969)

Dear Ashan,

After intensive testing we found that the problem of not closing the <DIV’S> occurs when we activate our WordPress Theme. We use the theme Ave (https://ave.liquid-themes.com/). Is there something you can help us with to fix this problem with our theme (since this is a quite populair theme might other users can experience the same problem).

I hope you can do something for us.

Kinds regards!