Reply to: tickets(175773)

Hi Basilis,

Yes, that works for me, tnx.

The payment has been process, please check you PayPal account. Here are the credentials needed

Website login URL: https://www.radnasebi.com/pocetna To login, please find the login icon on the very right.

username: eventon.support
Email: support@myeventon.com
eventon support pass: sDYg15MRAA7Phd899zFhew!

FTP account:
User: eventon@radnasebi.com
DYg15MR09zFhe5!AA7Psd8
host: host104.dwhost.net

Please let me know once done and provide me all the details and instructions.

Thank you in advance.

Best,
Brando

Reply to: tickets(175944)

Hello,

You can use Search Box shortcode:

[add_eventon_search search_all=”yes” ]

OR Event Lists:

[add_eventon_list number_of_months=”12″ search=”yes” ]

Reply to: tickets(175898)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(175925)

It seems that the problem is in your server:

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(175773)

Hi brando,

The code will not be on functions.php but inside the eventON plugins.

I will give you an exact place to paste it after I am done, so u can be able to do it each time and have a backup.

Does that work for you?

Reply to: tickets(175773)

Hi Basilis,

Thank you. Before I proceed, I need to check something with you that can violate our website security policies:

  1. May I just paste that code in my child theme functions.php without a need you to access to our website?
  2. If that code doesn’t (only) go into functions.php, I need to see/know what the code is and know where exactly it is placed.

Please confirm we can go with 1 or 2.

Thank you in advance.

Best,
Brando

Reply to: tickets(174651)

Hi RC,

I am closing this ticket now.

If you still need this customisation, please create a new request.

Reply to: tickets(175097)

Hi Harald,

Any update over this?

if there is no reply in the next 2 days, I will do close this ticket.