Reply to: tickets(382162)

I switched to the wp default theme, still the same problem.

I deactivated all the other plugins, still the same problem.

On this side a added a new weekly mode calendar with 1 event and the size is about 35 MB

Reply to: tickets(383528)

Ashan,

On customer’s website Edit Links are empty:

https://kcbculemborg.nl/wp-admin/post.php?post=14054&action=edit

Reply to: tickets(383528)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(383534)

Hello,

Please update to 4.9.2. 

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Also make sure to refresh Permalinks:

https://docs.myeventon.com/documentations/single-events-page-not-working-404-error/

Reply to: tickets(382790)

4.9.2 is available with the patch included. Could you try updating and let us know?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(380812)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(382408)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.