Archives: Replies

Hey Marc,

Thank you for sharing those additional details, they will help us debug.

Hi,

I guess you guys speak about:
https://webmasters.googleblog.com/2020/03/new-properties-virtual-or-canceled-events.html

I am putting the link here and Ashan will review to update with those values, so it is COVID related.

Hi Jean,

Thank you for your message.

Have you spoken with the company that created the scanner? I think they need an update on how the characters should be parsed.

This is not a page, it is a virtual page created from our addon.

If you want you can use a plugin that creates redirects like yoast or rank math and put a redirect to /events -> /club-events

Let us know if anything else

Hey Joe,

Can you please add it and see if all work as should?

Hello Mat,

have you followed the steps described at the documentation?
Everything is listed there, you will be able to see those details after clicking on the price as described!

Hi Ray,

This is because our plugins are under a yearly license.

You can always buy it again and you will be able to update after you activate the license.

Let us know if anything else

Sure thing Angel, do you need both the addon orders refunded or just the booking addon?

Unfortunately my friend you do not qualify for a refund for the order per our refund policy.

http://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/

Item 7 under 7.5 subscription renewal reminder emails. 

Our system send out reminder email 3 days before the order actually. this is a copy of the email that was sent out

And when you checkout from myeventon.com we ask customers to acknowledge that they are aware they will be charged for renewal unless canelled.

Thanks for the message the order has been refunded.