Replies for tickets on suppota
Hello,
Create a new submission level and set price to 0.00. Now your users can purchase it for free and you can go to WooCommerce > Orders and approve.
You can also send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Hello,
Could you send us the .ics file you are trying to import?
plugin just gives my site a critical error
Could you send us a screenshot or text?
In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.
Hey Cheryl,
Let me know so we can finalize this one please.
plugin just gives my site a critical error, here is my key: EVOICS8201af10-b8ae-4d99-972c-2db14a99fc97
I’ve deactivated it, please refund my account. thank you.
Hello,
We unchecked the location and checked the organizer https://prnt.sc/saj1ga then here it becomes empty https://prnt.sc/saj274
We tried by adding organizer manually https://prnt.sc/sawevj in events but it still empty https://prnt.sc/sawdz3
please help !
I responded to that email. I still do not know where/how to pay
I sent it again. You will see mail from reply501@hotmail.com
That is the only invoice I received. Not is my junk box either. Can you resend?
sorry. I did not notice your message. i will review it let you know
It appears you made the $1 payment which was just like a placeholder. Please check the mail instead.