Ashish has accepted the job for 150
Archives: Replies
Replies for tickets on suppota
Reply to: tickets(168501)
Thanks for the quick reply! I’m sorry the original login info didn’t work, here it is:
Reply to: tickets(168632)
try adding this instead
.evo_lightbox .event_type_3-hide1234 .evo_metarow_ICS {
display: none !important;
}
if that fails then please provide log in details so we can have a diagnose
Reply to: tickets(168101)
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
Reply to: tickets(168501)
I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!
Once we have that we can get in there and diagnose
Reply to: tickets(168645)
have a look at the shortcode on this page
http://2019.townofdelisle.com/eventon-test
I added to the shortcode
event_count=”3″ show_limit=”yes”
you can change that 3 to whatever number you want- and when you click the “show more” it will load that same number of events again
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
Reply to: tickets(157539)
yes.
Reply to: tickets(168101)
Artem! Thank you for your response. I see now that there is a checkbox for this. -Aubrey
Reply to: tickets(166647)
Another site with an issue with EventOn:
Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
In this case, WordPress caught an error with one of your plugins, EventON.
First, visit your website (http://tmff.blassdev.com/) and check for any visible issues. Next, visit the page where the error was caught (http://tmff.blassdev.com/?ithemes-sync-%72equest=1&cid=546101) and check for any visible issues.
Please contact your host for assistance with investigating this issue further.
If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.3.2
Current theme: Avada Child (version 1.0.0)
Current plugin: EventON (version 2.7.3)
PHP version 7.2.28
Error Details
=============
An error of type E_ERROR was caused in line 190 of the file /var/www/vhosts/blassdev.com/tmff.blassdev.com/wp-content/plugins/eventON/eventon.php. Error message: Uncaught Error: Class ‘evo_event_item’ not found in /var/www/vhosts/blassdev.com/tmff.blassdev.com/wp-content/plugins/eventON/eventon.php:190
Stack trace:
#0 /var/www/vhosts/blassdev.com/tmff.blassdev.com/wp-includes/class-wp-hook.php(288): EventON->init(”)
#1 /var/www/vhosts/blassdev.com/tmff.blassdev.com/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
#2 /var/www/vhosts/blassdev.com/tmff.blassdev.com/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 /var/www/vhosts/blassdev.com/tmff.blassdev.com/wp-settings.php(523): do_action(‘init’)
#4 /var/www/vhosts/blassdev.com/tmff.blassdev.com/wp-config.php(97): require_once(‘/var/www/vhosts…’)
#5 /var/www/vhosts/blassdev.com/tmff.blassdev.com/wp-load.php(37): require_once(‘/var/www/vhosts…’)
#6 /var/www/vhosts/blassdev.com/tmff.blassdev.com/wp-blog-header.php(13): require_once(‘/var/www/vhosts…’)
#7 /var/www/vhosts/blassdev.com/tmff.blassdev.com/index.php(17): require(‘/var/www/vhosts…’)
#8 {main}
thrown
Reply to: tickets(168136)
I have submitted a customization request. I really hope this can be fixed. It is very frustating that the events for a day can’t be organized more clearly. Thank you.