Replies for tickets on suppota
Hello,
Unfortunately, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote to get this moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Hello,
Please also add this to the shortocode:
event_count_list=”yes”
Thank you but that doesn’t’ answer my question. I currently has Full Name, Email and Phone. I need to change Full Name to be split up into First Name, Middle Name, and Last Name. You can edit “Full Name” to say “First Name” but I can’t add the other 2 in the Language field.
Additionally, I was able to add the code as noted above which adds “Business” but that field is added to the bottom of the list of fields at checkout. SO, if I added “Middle Name” and “Last Name” with that code, it would not be in the right place, next to “First Name” if I edit the Language from “Full Name”
I hope that is more clear. Thank you.
Hello,
There seems to be no problem with Firefox when logged-in:
Could you try turning off your WordPress’ cache plugin as well?
Hello,
How do I edit the current fields? I need First Name, Middle Name, Last Name fields instead of “Full Name”
Please go to EventON > Language > ADDON: EVENT TICKETS > ADDITIONAL TICKET INFORMATION.
Could you also please tell me how to add a radio button? I need to ask if each ticket holder is a member with a Yes/No radio button.
Check this guide: https://docs.woocommerce.com/document/checkout-field-editor/#section-14. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
1211017 1 EventON – WordPress Event Calendar Plugin – Regular License
1211017 1 EventON – WordPress Event Calendar Plugin – 6 months – included support
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Ashan,
Similar issues on dev2:
Ok I have updated now.
Hello,
It seems that you website still loads old version of eventon_styles.css:
Could you clean your cache: https://3bogfv489vm510nwcc4cq5z5-wpengine.netdna-ssl.com/?