Replies for tickets on suppota
I have created this page: https://www.biglove.agency/eventon-test/
Dates look fine- can you provide a direct link to the page you see the error (as I don’t speak your langauge)
also its possible that you need to clear your browser cache as I am looking at the site from a fresh perspective- but let me know the direct link to the page you have the issue
I have already gived you the credentials to access to aiach.org.ar/wp-admin
Please, do all the check you need to get it fixed.
I keep waiting.
Best regards,
Jimena
It is strange-to be honest- It would be great to be able to edit that event in visual composers backend instead of the front end editor as the backend I find is more easier to deal with – more detailed
it would also be good to know how you added the first box to the event page- this may lead to understanding why it is doubling up into the actual event
The subscriber addon has a “Download CSV” option whee you can save the subscriber list in a csv file and export it.
You can check it live on our demo site and let me now if that will work for you.
http://dev.myeventon.com/wp-admin
If you want a custom work, I will give you a quote for it.
Hi,
Thanks for the quick reply.
In settings>>>general, the time setting is set to : G h i
So now, I don’t have “MMmmM” anymore.
And on the event Popup the time is displayed correctly.
I already try myeventon>>>>settings>>>>time settings without result…
There is you’re access, please be careful, this website is in production :
this ticket is set to private so only you and our team can view its content
Hi
from within wordpress got to settings>>>general
and scrool down to the time settings- double check these
if that looks OK- then in myeventon>>>>settings>>>>time settings and see if there is an issue there.
if you can’t figure out whats going on from within those 2 areas- please post your wp-admin access username and password- turn off (temporarily) any IP country location blocking as we are from the USA, India, nepal and I’m Australian) and we will get in there diagnose and fix
There is a screenshot of the front end
It has fixed the issue.
To keep on working with EventOn I now had to
a.) Check all re-directs and links
b.) Find a new Re-direct Plug-in
c.) Deactivate Yoast
d.) Install the ne plug-in
e.) Load the re-directs in to the new plug-in
I would have prefered to work with a calendar the is programmed soundly.
Anyway, next issue – I have also pruchased and activated the RSVP add on and have activated the RSVP form as a lightbox. Is there any way to integrate this form into Hubspot? Currently Hubspot does not recognise the RSVP form as a form on our website.
Thank you!
please check my previous ticket, in the previous ticket mention the fix is done but how to install the fix? ThemeForest has the same version I have …. how to download the update?
thank you
Ron