Archives: Replies

Hello,

Do you show RSVP inside of Event Card or Lightbox?

Hello,

Could you try going to Edit Event > RSVP > press Sync Count icon?

In our Event Details Card (the extra page) we’re using the Guest List section to display all guests.

And all guest are registered on your website (they can login to wp-admin and so on), correct?

Hello,

Please check for latest version (2.6.9) of this software from here Your issue might be related to an older version you are running and we might have resolved this already in the newer version update. If you are on latest version of our software and the issue still persist please let us know.

Hello,

Press on “Ok” button load the form. The problem is that if you don’t have “Submit New Events From Submission Form” permission then you won’t be able to submit. Please go to https://blueskies.rocks/wp-admin/admin.php?page=action_user&tab=evoau_2 and check if this permission is enabled for your user role.

Unfortunately, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote to get this moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

You can also go to wp-admin > Products > Edit Ticket product > set Catalog visibility to Shop.

Hello,

Thank you for your messages, I am going to assign this ticket to Basilis and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Have you installed and enabled Event Lists: Ext?

Please send us wp-admin access to your site as a private message for us to further assist your situation.

On April 9th, of course. Sorry.

Please check https://www.globalbusinessowners.com/wp-admin/post.php?post=100011483&action=edit > CUSTOM REPEAT TIMES

Why did this not show up in the Event overview in the backend?

One of them had a custom repeat time on April 16th, 13:30. But Event Start Date was different.

You have only one event on April 2nd: https://www.globalbusinessowners.com/wp-admin/post.php?post=100011483&action=edit

Never mind this. I found the Presenter add on