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Hi,

 

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Ashan,

Please check Apr 18,2020 AT 2:26PM – Posted 6 Minutes Ago – #173349

Not sure if this is correct. On dev2: http://dev2.myeventon.com/21336-2/ > Press External on Apr 22.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

It seems that saving EventON Settings one more time fixed tickets:

Also this page seems to be working:

Could you check and send us screenshots?

Thank you

 

But it has always worked previously. I have been using eventon for years and as I mentioned before. It works here https://assettrx.wpengine.com/test2/ running version. 2.7.3.

it has always worked and I don’t understand why now you are saying it is not a feature and would be custom.

Please check http://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/:

7.2 Subscription Cancellation

• You may cancel your subscription at any time from your Account page at myeventon.com website prior to its renewal.
  • If you choose to cancel your subscription you will no longer receive updates and support for the extension when your license expires.

Ashan,

Please check https://helpdesk.ashanjay.com/ticket/request-refund-3/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!