Archives: Replies

Hello,

Please follow this guide: https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

If you want to refund the main plugin please contact CodeCanyon.

I am sorry for not understanding your issue first time. The thing is that Event API doesn’t support Edit Event > User Interaction for event click > External. You can only open Single Event Page from external calendars.

Please create a new ticket and select Feature Request as category so others can vote to get this moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Ashan,

Apr 18,2020 AT 8:42AM – Posted 5 Hours Ago – #173308

The same on dev2:

https://search.google.com/structured-data/testing-tool/u/0/#url=http%3A%2F%2Fdev2.myeventon.com%2Fevents%2Ftest-36%2F

http://dev2.myeventon.com/events/test-36/

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Could you elaborate more?

Please check https://demo.myeventon.com/ > Tile View of Calendar with Images OR Tile View with Event Details Below.

Hello,

Unfortunately, we unable to help with requests like this one. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

If you want to sell tickets please check this add-on: https://www.myeventon.com/addons/event-tickets/. Try on http://dev.myeventon.com/wp-admin/

Hello,

Could you tell us your server’s timezone?

No issues in this test event I created:

https://bwnvideo.com/wp-admin/post.php?post=19424239&action=edit

Could you send us a screenshot?

Great! Please keep us updated.