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Replies for tickets on suppota

Reply to: tickets(165371)

hello,

Since support period for customization work is 5 days, please let me know if anything is not working as soon as possible. Thank You

Reply to: tickets(165771)

For this WEEKLY SCHEDULE,

How do I adjust the short code so that:

  • on first load, the events that appear below the WEEKLY bar are the current date events ONLY

Short code:

[add_eventon_wv show_et_ft_img=”yes” ux_val=”3″ ]

Reply to: tickets(170919)

The input screen is working …  I am testing the email notifications

The clients issue:

“I tested it on April 22nd event…First I checked the box to email the author of the event,
updated and got out of WP, I registered for the event from my personal email
(cox.net) did not receive a personal confirmation (did not go to spam
folder) and did not receive a notification as the author to my sbsd
email….

I logged back into WP, added my sbsd email address in the box for additional
emails, updated, got out… since I did not get a personal confirmation… I
went to our website to events, clicked on the event, then selected change my
rsvp, located my cox.net address,  I changed the rsvp to maybe … I
received a notification to my sbsd mail that the rsvp had been changed.. but
still no personal confirmation to my cox.net email that it had been changed.

Definitely something going on… I should be able to get an email as the
author when there is an rsvp… only got a notification when I added my
email address… this field is supposed to be used for those other than the
author to receive notification… we should still be getting email
notifications as the author…”

Reply to: tickets(172901)

Hi,

Thak you for your help. I got it solved now. And maybe need to purchase the list ext. addon for the other problem.

Could you also please remove the link to my website from your comment (if your comment is public) as it was statet on your form that:

“Kindly let us know where we can find the issue in your website ?

Below information is only visible to our staff!“

I just wanted to share my questions as public so maybe they would be helpful to someone else. But I hope you would respect the information I share with you privately and thought would be only visible for your staff (here the link to my website). Thank you.

Reply to: tickets(166079)

Thanks, I’m waiting a good news from you.

I want to launch the service that can hold an event to Japanese people ASAP. It might be hard, but thank you.

 

Best

Reply to: tickets(162445)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(173077)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.