Reply to: tickets(166587)

Do you see yearlyView in the Addons & Licenses settings? Are you able to look into browser developer console and see what the ajax form data that is sent to license verification? 

Reply to: tickets(166424)

Excellent found it! what email do you want me to change the account to? sorry i should have asked it in my last message.

Reply to: tickets(166521)

Hey there Simone unfortunately we dont handle the license for eventON it is handled exaclusively via codecanyon. May be you can try reaching out to them and see if they can get you access to plugin’s new version using the license key. In your website if you go to …/wp-admin/admin.php?page=eventon&tab=evcal_4&task=log you can see the task log for all license activation entries. ALthough i am not sure if the eventON was an old version if this data will be there because the task log reporting was added recently.

Reply to: tickets(166644)

Update: Solved! Using the Regenerate Thumbnails plugin you previously suggested. I had tried that before, but hadn’t selected to delete the old sizes which were being pulled for the thumbnail image for some reason.

Reply to: tickets(166642)

ln -s /var/www/wp-content/plugins/eventON/assets/js /var/www/wp-content/plugins/eventON/assets/js/lib

Doing this seems to fix the issue.