Archives: Replies

Hi Carter,

I think it is better if we get in a call yes. I believe that maybe it is easier if I find a way for you to actually ” open ” access to Add Events from your secondary app, instead of creating those shortcodes. This might be faster and cheaper for you.

In any case, Skype or Google Meet ups work for you?

Hi Darran,

Can you please provide us with access to your installation?

Hi thanks .

 

Finally we won’t be able to use Full Cal. I’m trying to find the way to refunds, but I can’t, would you tell me how can I do it?

 

thanks,

Hi, we were able to solve it by using the “open event page” interaction. Would you please let us know when the slide down issue is resolved?

thanks!

here is the patch fix for this issue alex.

We will test this out more and if we find more issues get those fixed and release an official update to RSS addon in next week 🙂

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Hi,

You can do this if it is hard for you to debug the issue with other plugins.

If you still need help on debugging, we can always fix this only for your installation to make compatibility with other plugins.

Hi James,

This is connected with WordPress date Format.

According to what you set, this is how it will work for our date format also.

Let me know if  you have more questions.

Hi Basilis,

Yes, I think we are on the same page. I need, for example, a shortcode that allows me to create custom single page with example given inputs so I can recreate new events pages with new information based on what I would need to be created on my end.

The main thing is that I need to be able to create these single event pages from some sort of template that can “output” the single event page with content that I have of an event.

With the platform I’m using to do this, I’m trying to fill out an single event page without having to go on the backend side of adding a new event information. I can automatically fill out the content of a wordpress post, but I don’t have access to the backend of the “add event” wordpress page. If there was a way for me to customize all aspects of the event with shortcodes, or some other method, that I could put into the content of the event post, that would be amazing.

If it’s hard to explain, we can arrange a skype call or something and I can possibly lay out what I’m thinking visually.

Thanks in advance for the help! I hope we can come to some agreement for a deal that compensates you fairly!

Tetsunari, thank you for reporitng these. I am seeing that those places are using incorrect text domain and we will get those resolved and release and update. It might take sometime as we are working to release several bugs. 

Follow the hashtag #newevoupdate on twitter to get real-time update and news about eventON and its addons!

I m terribly sorry you feel that way, every system have its issues and we try to do our best to make ours better. We really appreciate you being patient and kindly communicating with us to find an amicable solution for this situation. 

Have you changed the payment card information on paypal or in myeventon.com site? because the payment was made via paypal what exactly was changed on myeventon end?

I am not able to change card for the payment already made, i can refund you for the charged payment, which would cancel subscription and then you can repurchase using correct payment again.