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Replies for tickets on suppota

Reply to: tickets(164154)

Hi again,

We really need this invoice sent through today. Can someone please help. I’ve followed up 3-4 times already and I’ve seen nothing come through.

Reply to: tickets(161461)

Hi Ashish,

We really need this invoice sent through to joe.tham@ardexaustralia.com. It is imperative that we get this today. Can you please send it through to me ASAP.

Thanks and regards.

Reply to: tickets(164969)

Dear,

Thanks for your response. We managed to find out what is causing the issue. It seems that the EventOn plugin cannot function properly with the WooCommerce plugin. However, WooCommerce is required for EventOn to work. Could you let us know how we can fix this issue?

Best,

Reply to: tickets(159976)

Sorry for all the post on this ticket but I’m trying to find the issue for you so you can help me.

When I set the “Close RSVP before event start (in minutes)” and that time elapses, I see the label in the event top as “Event Over” which is misleading.  It should be “RSVP is Closed”.

I changed your code: eventon-rsvp/includes/class-frontend.php line 300-302

// if the rsvp is closed
                if(!$RSVP->can_rsvp() ){
                    $output = $var.”<span class=’rsvpclosed’>”.evo_lang(‘RSVP is Closed’, ”,$this->opt2).”</span>”;
This works.  I doubt this is the way you want this corrected but it should help.
I appreciate your help with this change.  Thanks.

 

 

 

Reply to: tickets(159976)

Under EventOn RSVP settings, I see this option:

Do NOT show eventtop “RSVP Closed” or “No more spaces left” tag above event title, when rsvps are closed.

The “RSVP Closed” in your settings is the label we want for the button instead of “Event Closed”.

Could you please help me with this change?  Thanks for your help!

Reply to: tickets(159976)

I find it odd that I need another plugin to fix mis-labeled text in your addon. That plugin does not show a template that shows the mis-labeled text.  We are no longer able to use this feature making the use of this addon less valuable for us.