Archives: Replies

Nice try and a reasonable, if specious, theory.  It didn’t smell right, and it didn’t work.

I cleared my browser cache entirely.  No change.

I tried a completely different computer.  No change.

I turned off and back on site optimization, which should have cleared the server caches (I am using Jetpack).  No chnge.

I brought down wp_options and added WP_CACHE set to FALSE.  No change.

The plugin has been validated for a number of days now, having been activated multiple times.  The plugin still shows up as unavailable.

I have successfully added and removed other plugins, both EventOn and from other producers, without issue.

You’re still not getting access to my wp-admin console, but I will try whatever you ask.  Please be specific.  I’ve already spent a great deal more time on this than I should have.

Please add this code.

span.evors_eventtop_section.evors_eventtop_data.count_2 em {
color: #000 !important;
}

Ashan, customer insight shows yearview addon but no other info.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello guys,

I’ve not seen a response as of yet. The issues we are now seeing are as follows;

1 – google map not displaying.

2- related events are showing old past events. Should only show future events.

3 – still seeing issues with text formatting. If there is a list it doesn’t format this correctly.

4 – no place for featured image to appear, ideally above the event information if possible.

if you can let me know if these can be resolved. Additionally we have applied a lot of custom CSS. So please let us know if a css update is required and we’ll move our code elsewhere.

thanks

steven

Hello,

You can use the technique explained in our documentation:

https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/

I cannot see the attachment here.

Can you send a dropbox link?

Understood. Indeed it is ok now. Thank you for your prompt assistance.