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Replies for tickets on suppota
Reply to: tickets(383493)
Didn’t do anything related to the issue. Usually this issue is related to the cache.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
Reply to: tickets(383535)
Reply to: tickets(383159)
Perfect! Ashan will reply ASAP.
Reply to: tickets(382419)
EventON 4.9.2 already has the patch inside. Please update the plugin itself by following:
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
Reply to: tickets(383625)
Reply to: tickets(383625)
Hello,
1. Please go to and enable “Event sorting options to show on Calendar (Note: Event Date is default sorting method.)“:
https://cityopen.ru/wp-admin/admin.php?page=eventon#evcal_001a
2. It seems that there is an issue with fixed_month=”04″.
I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
3. Ashan will check this one as well.
Meanwhile, please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):
.eventon_events_list .eventon_list_event .evcal_desc span, .eventon_events_list .eventon_list_event .evoet_cx span, .evo_pop_body .evcal_desc span, .evo_pop_body .evoet_cx span.evoet_subtitle, .evcal_list_a .evoet_cx span.evoet_subtitle { color: black; }
Reply to: tickets(378336)
still creates an error with PM and AM
Reply to: tickets(382419)
I do not know how to do the patch. can you do it for me. or give me detailed instructions to to it. I am not sure I can get to the code I need to update. Please help me with this.
Reply to: tickets(383159)
Hi,
The colour picker is working again after the update to 4.9.2.
Thanks for that.
I will wait to hear from Ashan regarding the rest.


