Reply to: tickets(165500)

Hey, i blocked Google from indexing and thats fine – but, if someone will scan my directories he can still find it.

since it’s generate for the email then there is no use for it can you have some script to remove it from the directory? same as for the QR image there is tons of images created for the QR i assume once it’s emailed no need for it

Reply to: tickets(162636)

Hi Basilis

I’ve cleared all WPengine caching which can be done via the wordpress dashboard. Also cleared local caching.

Chris

Reply to: tickets(163713)

  1. i set it up to be black. How can i get rid of that weird button on the top above the name that doesn’t actually fill in their info?
  2. i was able to fix the icon issues by changing a setting on uber menus.
  3. i set it up exactly as they said and now the maps section is popping up again with the original issue. I did have it setup wrong at first. Now its the same and its having this issue.
  4. Also the social share icons are not keeping a margin around them and hovering at the top edge of the shadow over.
  5. Lastly the icons on the speaker profile popup are not clickable.

Reply to: tickets(164864)

Sorry, not the REST API, the Event API, which is your product.  I have purchased both.  This ticket is about the Event API.

Your product does not stay activated.  I activate it using the license key I have and it turns on, or at least appears to do so.  However, if I refresh the page it deactivates itself.  This happens every time.

 

Reply to: tickets(163713)

We are sorry for the delay.


1. About the title/text color. You changed the background to black. If you want to change the text to white please remove the style from EventON > Styles.

2 & 4. About rating. The problem is not in the minifying plugin but in some other plugin that replaces icons (<i> HTML tag) with svg items. Please turn off your plugins one by one to find which one can cause this or try switching your theme.

3. About Google Map. Please fix this error:

Geocoding Service: This API project is not authorized to use this API.  For more information on authentication and Google Maps JavaScript API services please see: https://developers.google.com/maps/documentation/javascript/get-api-key

Please check if you created your key correctly by following https://elfsight.com/blog/2018/06/how-to-get-google-maps-api-key-guide/

Reply to: tickets(165571)

Hello,

Please add this to the shortcode:

event_count_list=”yes”

Please also update Event Lists: Ext, if needed.

Reply to: tickets(161826)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Please send us FullCal Order ID since I cannot find it associated with this email: olivia.wf@gmail.com