Archives: Replies

i use the olde one (5.6 i think) if i change version i can’t use the site anymore.

I’m not an expert… 🙁

can i solve?

Has the memory increased to 512 by the host and still the same issue.

Hey Michelle,

Can we do modifications to the shortcoude and to the page, are you OK with this?

Have you also modified like Ashish asked you – just in case?

Hey Marco,

What php version are you using? Can you make sure you are running php 7.3 please?

Hey Erick,

Thank you for your message.

We will do look into this and why it is happening but the best case is to been checked by our CEO.

He will do look into this, allow some time, please.

Hey Yaron,

You can block them. Add to your htaccess an option to block the access to this folder and the issue will be fixed.

Hey James,

This is the only way, anything else requires the ticketing add-on.

Hey Karen,

Actually you can speak with your hosting provider to increase the limits for you and fix the issue.

It makes no sense to have so low limits at all, so speak with them to get it short out Quick.

Hi,

Happy to help. Feel free to let us know if there is anything else for us to help you with.

Hi,

If you do have knowledge of CSS you will be able to do it with no issues yes.’
If you need anything else feel free to create a new ticket.