Reply to: tickets(162636)

Hey Christopher,

We have seen this issue previously so please allow some time to Ashan he will be able to review and provide a further update.

Just to be sure, you are using the latest version right?

Reply to: tickets(160888)

It’s been a week with no reply or update Basilis… really need the status of this update.

 

Gab

Reply to: tickets(164865)

Hey Beth,

We understand the issue is that if you change theme and it works, the theme provider has to build compatibility because they are doing something wrong.

If they do not want to help ( and square has a huge impact to this I am sure ) you can ask us to solve this with a customisation job.

Reply to: tickets(164968)

Hi,

Thank you for your message.

You have 2 different usernames and passwords which one is the correct?
The one at the sidebar or the one at the message?

Reply to: tickets(164969)

Hello Bram,

Thank you for your message.

I can not login with this password, can you please re-check it.

Reply to: tickets(164634)

Thank you. That did it, but that brought another issue. I created a shortcode to display a  list of all events, for all categories and all locations. However, the list displays only through the end of May 2020. We have events throughout the year, with one in December. Everything after May just displays “No Events”.

I’ve cleared my cache and reset the permalinks, but they still don’t show.