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Replies for tickets on suppota

Reply to: tickets(164501)

Hello,

Please use this shortcode:

[add_eventon_slider number_of_months=”2″ slide_nav_dots=”yes” slider_type=’multi’ slide_style=”imgtop” ux_val=”4″ ]

To add a thumbnail please go to Edit Event > Event Image.

Reply to: tickets(164489)

Hello,

You cannot see or edit events that aren’t assigned to you (please check Edit Event > Action User > Manage Assigned Users). As an administrator you can use wp-admin > Events.

Reply to: tickets(164472)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(164461)

Hello,

What version of EventON are you using? Please update EventON to 2.8.5.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(163417)

Please use this ‘url’ instead:

‘url’ => ‘<a class=”em evo_ss” href=”HREF” target=”_blank”><i class=”fa fa-envelope”></i></a>’

Reply to: tickets(164446)

That’s an interesting observation. When I do a “View Source” on the code, I see the <script> tag around this code:

<script type=”text/javascript”>
jQuery( document ).ready( function( $ ) {
var extra_css = $( “#views-extra-css” ) ? $( “#views-extra-css” ).text() : null; if( extra_css ) { $( ‘head’ ).append( ‘<style>’ + extra_css + ‘</style>’ );
$( “#views-extra-css” ).remove(); }
if( $( “#views-extra-css-ie7” ).length > 0 ) { $( ‘head’ ).append( $( “#views-extra-css-ie7” ).html() );
$( “#views-extra-css-ie7” ).remove(); }});
</script>

So there’s something deeper going on here. I’ll keep investigating.