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Hello

I add this code in style eventon

Still Not working well

please advice

thanks

Nitzan

I would like to downgrade the subscription to single site. If I were to downgrade to a single site, will I keep the license key it currently has or will there be a new one generated?

Hi guys,

seems to work perfect so far. Thank you very much for your help! Will this stay even after a new update?

 

Thank you!

That’s great! I have an account at myeventon.com with the email address of sean@ignition90.com. If you could assign them to that account it would great. Let me know when they are assigned and I’ll go through and apply the keys to the site.

Thanks for your assistance with this!

–Sean

SFTP info:

host: svideoalliance.sftp.wpengine.com

port: 2222

username: svideoalliance-eventon

password: YB3ghnE6bdeDw6i

i mean it works fine on our end demo.myeventon.com so its hard to tell what going on with out seen it in action. If you are on version 2.7 there was some major changes in 2.8 version so may be that was whats caused issues? perhaps a better option would be for you to create a test clone of your site and then install latest eventON before going live. 

you can wait till the subscription period end and then purchase a new license for single site or if the order is within 30 day period we can refund you for the 2-5 site license and then you can purchase single site license. let us know what you’d like to do Ken 🙂

Ok i found the orders. for future ref. order ids are 26501, 25815, 25193, 25162

Do you want to have an account in myeventon.com and transfer these licenses to there so you can manage them? would that work better? These licenese were purchased before our 1 year subscription period so they are good for life 🙂

Yang why didnt you say that in the first place? We are humans too with compassionate hearts. I am really sorry that you are struggling with money now because of the COVID19. And for situations like this we do make exceptions to our refund policy. 

I am refunding you the entire order now – $619.25  your subscription is now cancelled for order ID 82073 you will not be charged again.

Please stay safe and hope this money will help you!

Kind regards, EventON team

here is the patch fix for the sorting icons the others you have raised in your other ticket please follow up via there. and artem have provided you with a fix for map as well.