Archives: Replies

Ugh, ok, thank you. You can close the ticket

Not sure what happened but it is working again. Very strange.You can close the ticket. Thank you

Hi, thanks for the quick reply. Can you please shed some light as to why it’s not working on the given page?

http://www.yayoi.com.au/whats-on/

Thanks again!

Hello Joe,

It is always advisable to update softwares to the latest versions. If you don’t update, programs will stop working slowly. Even the main plugin eventon or wordpress itself may stop working. And the customization is based on these programs.

Please talk to your client and make them update the plugin.

And please let me know to whom I should send the invoice.

Thank You

Hi Ashish, just following up on this. Please advise if what I’ve requested above is possible or not. Any sort of communication would be great.

Thanks.

Just noticed the ticket is private. Thanks again.

Artem,

The two licences were the Full Cal and the Event Lists.
Thanks for the deactivation.

Can you make this entire thread private please, given I went unconscious and didn’t do it from the start, as the messages give the licence codes.

Thanks so much.

SFTP/SSH details

Hostname:  wx9.52e.myftpupload.com

Username: wx9542364429625

Password: y_1-dJ1E

I use managed wordpress so will contact them in the morning if these detailsa re not right. Thanks for your help!

I use Godaddy managed wordpress? How do I forward you in the information you need?