Reply to: tickets(164025)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(164385)

Hello,

Free Gift in View cart

I cannot find this on Cart:

can select any event, I want to restrict them by the category.

Could you send us a screenshot of this part?

Did you contact Free Gift developers about this issue? Not really sure if this is EventON’s issue.

Reply to: tickets(164383)

Hello,

Could you please update EventON to 2.8.5 and Tickets to 1.7.11?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This linkwill further explain the process it. Also you can follow us ontwitterto get real-time announcements on updates!

After please go to wp-admin > WooCommerce > Orders > Edit Order > press Re-send Ticket(s) Email.

Reply to: tickets(163094)

Ashan,

Feb 19,2020 AT 1:31AM – Posted 10 Hours Ago – #164355

Tried to Run Now on dev2:

But no changes in Events, except events I imported manually:

And these events don’t have issues with /n:

Maybe the problem is in Schedule import?

Reply to: tickets(163110)

Hey,

You can put this on hold for now, and close the ticket.  Will keep you posted and open a new ticket if we decide to do the customization.  I originally thought it would be a simple css thing, but I guess this is more than that.

Thanks!

 

Charles

 

Reply to: tickets(164394)

Update

Managed to load all months:

[add_eventon_list number_of_months=”12″ tiles=”yes” tile_bg=”1″ search=”no” tile_count=”3″ tile_style=”0″ hide_empty_months=”yes”]

but would rather list all events without month separator