Archives: Replies

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Ashan,

The issue described here:

https://helpdesk.ashanjay.com/ticket/eventon-extra-checkout-fields-are-not-required-even-though-marked-as-required/

We are sorry for the delay one more time. I contacted Ashan about your issue. He’ll reply as soon as possible.

4.9.2 is available. Please update. The patch is included.

Please use Event List: Ext shortcode instead:

https://pastebin.com/6RLJaJfP

[add_eventon_el number_of_months=”12″ event_count=”4″ event_count_list=”yes” hide_past_by=”ss” hide_month_headers=”yes” event_order=”DESC“ show_et_ft_img=“yes“]

Hi,

I’ve attached an image to help explain what I mean with the time discrepancies. It’s happening on some events but not all.

Thanks for your help.

Hello,

First of please update EventON to 4.9.2.

Next go to EventON > Time Settings > Default Event Timezone is the same as wp-admin > Settings > Timezone. Because right now they are different from each other.

After the update and checking the timezone, please let us know, so we can continue.

Hello friends!
The version released today 4.9.2 fixes this my problem?
Thank you,

Could you also update EventON to 4.9.2?

Ashan,

Dark theme has issues:

https://dev2.myeventon.com/events/rep-10/

I did change the colors, but it still shows them as black.

Issue two with colour picker does not get resolved. It was also working perfectly with older versiuon of EventOn. I have a staging site I am working on with a different theme. It has the same issue with colour picker after the update to 4.9.1.

Even in Troubleshooting Mode, customer’s website still shows this issue. Works fine on dev2 (4.9.1 and 4.9.2).