Reply to: tickets(161788)

I just wanted to make sure that the problem is in server memory. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(163590)

Hello,

Please update EventON to 2.8.5 and after add this to the calendar shortcode:

 ux_val=”4a”

I’d be grateful if you told me where I can update a plugin setting or .php file to change the default option for the “User Interaction for event click”.

Unfortunately, we unable to provide support on customizations. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: tickets(162973)

We bought this module quite a while ago, but for over a year now we have not been able to start its work. It seems strange to create several events on a working system for debugging. Therefore, the answer is NO, we have not tried on other events, because there is no reason to believe that something will change.

Reply to: tickets(163227)

You can add this to the shortcode: etc_override=”yes”

Selecting this option overrides event colors with event type colors, if they exists.

Reply to: tickets(162973)

While we are waiting for Ashan’s answer, could you tell me if you have this issue with other events?