I just wanted to make sure that the problem is in server memory. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
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Reply to: tickets(163541)
This is really a secret place! Thanks!
Reply to: tickets(163590)
Hello,
Please update EventON to 2.8.5 and after add this to the calendar shortcode:
ux_val=”4a”
I’d be grateful if you told me where I can update a plugin setting or .php file to change the default option for the “User Interaction for event click”.
Unfortunately, we unable to provide support on customizations. You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Reply to: tickets(162973)
We bought this module quite a while ago, but for over a year now we have not been able to start its work. It seems strange to create several events on a working system for debugging. Therefore, the answer is NO, we have not tried on other events, because there is no reason to believe that something will change.
Reply to: tickets(163227)
You can add this to the shortcode: etc_override=”yes”
Selecting this option overrides event colors with event type colors, if they exists.
Reply to: tickets(163585)
Hello,
If you just want to just add links please follow this guide: https://docs.myeventon.com/documentations/setup-use-custom-meta-fields-events/. Use Content Type: Multiple Lines of Text.
Reply to: tickets(161558)
Unfortunately, no. Please follow this guide: https://docs.myeventon.com/documentations/how-to-add-additional-fields-to-download-attendees-csv-file/
Reply to: tickets(162920)
Hi,
What is the status of this request?
Thanks
CV.
Reply to: tickets(162973)
While we are waiting for Ashan’s answer, could you tell me if you have this issue with other events?
Reply to: tickets(162973)
Ashan,
Event with Seats 1.0.8 still cannot recreate this issue on dev2: http://dev2.myeventon.com/events/20558/
