Reply to: tickets(166437)

All the items in both your orders have been refunded. If you have more questions, kindly send us a new ticket and we would be more than happy to help you resolve your issues!

Reply to: tickets(164969)

Hello Bram unfortunately we do not support with 3rd party theme/plugins. You may want to contact the theme developer and see if they can help. They know the theme better than anyone else and it would take us so much time to go through 100,000+ lines of codes to figure out an issue. I wish you best of luck with the theme developer and I really hope they will be willing to work with you. 

Reply to: tickets(169251)

That fixed the RTL issue. Thanks!

Can you check to see if any orders were made using webmaster@apo.org or brian.acquisto@apo.org? It’s possible the add-ons were purchased later.

Again, thanks for your help with this!

–Sean

Reply to: tickets(169253)

Hello Marco, sincerely apologize for the issue you are experiencing due to update to newer version. We made a huge move to a more JSON data style loading for faster event calendar and we did our best to include all the old shortcodes. 

Here is a coupon code to use for addons which will get you 20% off EVO20T

Kindly let us know if you have any more questions Marco 🙂

Reply to: tickets(168339)

Hi Basilis – we had to go live. You should be able to log in under the live site. We also got the database issue fixed – which could’ve been creating the issue with EventOn. Can you move your work there or take a look over there to see if your changes are being applied properly?

Reply to: tickets(160888)

Hi Basilis – we had to go live. You should be able to log in under the live site. We also got the database issue fixed – which could’ve been creating the issue with EventOn. Can you move your work there or take a look over there to see if your changes are being applied properly?