Reply to: tickets(163302)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(163460)

Hello,

Unfortunately, we are unable to provide support for issues caused by their-party themes or plugins. As they are not our products, we are unaware of how they have been programmed or how it is supposed to work. As such, we recommend you to contact the plugin developer and ask them for their assistance in solving the problem. Let us know if you need help with anything else.

Reply to: tickets(163458)

Hello,

The problem is in the Images Lazy Loading functionality (should be W3 Total Cache ). Could you turn it off?

Reply to: tickets(162774)

Unfortunately, we unable to provide support for customizations. Please send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.

Reply to: tickets(163357)

Please confirm if this is the correct order:

#77658 Action User – Single Site

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(163455)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(163307)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!