Reply to: tickets(163340)

Hello,

I cannot find Action User add-on purchase associated with your email. Could you send us email and Order ID of the purchase?

Reply to: tickets(163141)

It seems there is an incompatibility issue with the theme or your page builder plugin. Please follow this instruction:

PROTIP: If the /events page does not work due to theme/plugin conflicts, create a new page, call it “Events Directory” Insert eventon shortcode and use that as your main events page which will have a URL ending like /events-directory. This would be a perfect solution if you have conflicts with /events slug.

Reply to: tickets(163314)

Hello,

We are sorry for the inconvenience. After plugin installation/update you need to go to EventON Settings > press Save Changes.

Reply to: tickets(163307)

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(163371)

On another site I also have Avada 6.2. got this message:

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 5.3.2
Current theme: Avada Child (version 1.0.0)
Current plugin: Seamless Donations (version 4.0.23)
PHP version 7.2.27

Error Details
=============
An error of type E_ERROR was caused in line 10 of the file /var/www/vhosts/blassdev.com/tmff.blassdev.com/wp-content/plugins/seamless-donations/library/apf/factory/AdminPageFramework_Widget/AdminPageFramework_Widget.php. Error message: Uncaught ArgumentCountError: Too few arguments to function SeamlessDonationsAdminPageFramework_Widget::__construct(), 0 passed in /var/www/vhosts/blassdev.com/tmff.blassdev.com/wp-content/plugins/fusion-builder/inc/helpers.phpon line 2375 and at least 1 expected in /var/www/vhosts/blassdev.com/tmff.blassdev.com/wp-content/plugins/seamless-donations/library/apf/factory/AdminPageFramework_Widget/AdminPageFramework_Widget.php:10
Stack trace:
#0 /var/www/vhosts/blassdev.com/tmff.blassdev.com/wp-content/plugins/fusion-builder/inc/helpers.php(2375): SeamlessDonationsAdminPageFramework_Widget->__construct()
#1 /var/www/vhosts/blassdev.com/tmff.blassdev.com/wp-content/plugins/fusion-builder/inc/helpers.php(2348): fusion_get_widget_data()
#2 /var/www/vhosts/blassdev.com/tmff.blassdev.com/wp-content/plugins/fusion-builder/shortcodes/fusion-widget.php(495): fusion_get_available_widgets()
#3 /var/www/vhosts/blassdev.com/tmff.blassdev.com/wp-includes/class-wp-hook.php(288): fusion_element_widget(”)
#4 /var/www/vhosts/bl

 

I deactivated Seamless Donations and now I am able to add events. However the site Mainstreet Magazine does not use Seamless donations. So that still is an issue