Reply to: tickets(163238)

Hello,

1. Please add this CSS code to EventON > Styles (If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):

.evo_metarow_organizer .evo_card_organizer_image img { height: auto; max-width: 100%; vertical-align: middle; }

2. This is correct: https://helpdesk.ashanjay.com/wp-content/uploads/2020/02/Screenshot_20200213_095543_com.opera_.mini_.native.png. Left border is only visible on Event Top. You aren’t supposed to see it on Event Card. If you are referring to a different part please let me know.

Reply to: tickets(163165)

1. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

2. Could you send us a couple of screenshots? From my side: https://events.ebarrelracing.com/evofeed?event_type=533 (3 events like it supposed to be), https://events.ebarrelracing.com/evofeed?event_location=290 (1 event from (JCSP) Johnson County Sheriff’s Posse Indoor & Outdoor Arena), https://events.ebarrelracing.com/evofeed?event_organizer=259.

Reply to: tickets(162819)

Thank you very much and i really appreciate your support, every time you found a fix for this problem. It happened to me 2 years ago on an old Seats and tickets version but Ashan got the solution. So i have faith in you guys that all will be back to normal.

Thank you again.

Reply to: tickets(162819)

Hello George thank you for reporting this issue to us. I am going to look into seat validations again to make sure there are no mistakes in the code that allow same seat to be reserved again. Its such a shame that you can do all the good but one bad can lead to a 1 star review. 

Anyways let me look into this and if I can find issues i will get your site updated with fixes.

Reply to: tickets(163288)

I am not able to replicate this on my end. We had another customer report this issue to us. What browser are you using? and on your website I can navigate to months without any issue.

Reply to: tickets(163221)

Refund has been processed Lisa.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(159801)

Haydn where are you having issues to login to? is it myeventon.com? what is the email/username for your account there?