Archives: Replies

your websites down

NVMD.

I thik I found it.

Where do I get the new plugin to download so I can install it?

 

This ticket is private.

I cannot login to FTP:

Status:      Connecting to 50.87.170.207:21…

Status:      Connection established, waiting for welcome message…

Status:      Initializing TLS…

Status:      TLS connection established.

Command: USER eventonsupport

Response: 331 User eventonsupport OK. Password required

Command: PASS ***************

Response: 530 Login authentication failed

Error:          Critical error: Could not connect to server

There is no way of achieving what you need, I am afraid.

However, you can download the seat layout, change “row_price” or “price” and then upload it again. But variations aren’t included in the .json file in the current version of Seats add-on. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Thanks for sharing this. Is it you saying these or someone else? Anyways…

You have a really nice website my friend you have done some nice customizations to it. So no wonder there is a big style sheet for it. As I said before, HIGHLY recommend test on clone before going live. 

So why update? — if you have a stable version, keep it no need to update. The addon updates — provide support and new features and fixes for recognized issues.

We update eventON because. 

1. to fix known issues

2. fix compatibility issues with wordpress or other 3rd party plugins.

3. add new features and make improvements to the existing code, designs and functionality in line with current web standards.

For time format:
if you use a time format like this — l jS of F Y h:i:s A you can pass of — you must use to pass characters that you do not want translated to time. this is mentioned in the note below the field.

Lightbox for event image: 

The aspect ratio works well on our end. We will make sure to test out more to make sure proper image ratio is maintained in the lightbox view, which provide a bigger view of the image (which is the idea behind lightbox)

Ashan,

I applied this patch:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2025/03/21035021/Screenshot-2025-02-19-at-21.52.09.jpg

But it still shows the ticket details section on Woo’s emails.

You can try this event:

https://necanews.org/events/test/

We are sorry for the delay.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.