Archives: Replies

Thank you for letting us know, Ashan will go trough this to make sure it is fixed on the new update.

Hello,

The same issue on our test server with your code: http://dev2.myeventon.com/20085-2/

Please send us wp-admin access to https://www.sfonthebay.com/events-calendar/ for us to further assist your situation.

Hello,

1. Please check this add-on https://www.myeventon.com/addons/rsvp-events/ instead. Booking requires Tickets add-on and you cannot just book without going through the checkout process. Try on http://dev.myeventon.com/wp-admin/

2. You can activate Tile Design http://dev2.myeventon.com/20082-2/:

[add_eventon tiles=”yes” tile_bg=”1″ tile_style=”1″ ]

Hello,

Please update to EventON 2.8.4, if needed and then go to wp-admin > Settings > Time Format > H:i.

Hello,

You can either add this to the shortocode:

hide_so=”yes”

Or go to EventON > Sorting and Filtering > enable Globally Hide both Sort and Filter Icons and Bar on Calendar.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Please follow:

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

I have now reset my WP password so here are the details:

Login details:

mail: mcat-loe@online.no

password: GamlebyenNettsiden2020

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello,

Unfortunately, creating the correct HTML code that will work across different email clients is quite difficult (read more https://www.smashingmagazine.com/2017/01/introduction-building-sending-html-email-for-web-developers/ > Building HTML Email Templates). WordPress’ default WYSIWYG editor doesn’t work in this case. However you can check https://docs.myeventon.com/documentations/customize-rsvp-emails/ and try customizing the template itself, but unfortunately, you cannot edit the text.

You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.