Archives: Replies

Ashan,

Please check Mar 25,2020 AT 3:42AM – Posted 9 Hours Ago – #169426

Thank you for your messages, I am going to assign this ticket to Ashan. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello

I add this code in style eventon

Still Not working well

please advice

thanks

Nitzan

I would like to downgrade the subscription to single site. If I were to downgrade to a single site, will I keep the license key it currently has or will there be a new one generated?

Hi guys,

seems to work perfect so far. Thank you very much for your help! Will this stay even after a new update?

 

Thank you!

That’s great! I have an account at myeventon.com with the email address of sean@ignition90.com. If you could assign them to that account it would great. Let me know when they are assigned and I’ll go through and apply the keys to the site.

Thanks for your assistance with this!

–Sean

SFTP info:

host: svideoalliance.sftp.wpengine.com

port: 2222

username: svideoalliance-eventon

password: YB3ghnE6bdeDw6i

i mean it works fine on our end demo.myeventon.com so its hard to tell what going on with out seen it in action. If you are on version 2.7 there was some major changes in 2.8 version so may be that was whats caused issues? perhaps a better option would be for you to create a test clone of your site and then install latest eventON before going live. 

you can wait till the subscription period end and then purchase a new license for single site or if the order is within 30 day period we can refund you for the 2-5 site license and then you can purchase single site license. let us know what you’d like to do Ken 🙂

Ok i found the orders. for future ref. order ids are 26501, 25815, 25193, 25162

Do you want to have an account in myeventon.com and transfer these licenses to there so you can manage them? would that work better? These licenese were purchased before our 1 year subscription period so they are good for life 🙂