Reply to: tickets(157413)

Hello,

Could you please update EventON to 2.8.4 and RSVP add-on to 2.6.7?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(157364)

Please add this CSS code to EventON > Styles (If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):

.evcal_cblock .evo_start em.month, .evcal_cblock .evo_end em.month { text-transform: none !important; font-size: 15px !important }

Reply to: tickets(157408)

Hello,

You can go to EventON > Download all eventON events. > ICS FORMAT > upload this file to your own calendar.

You can also send us a customization job request by creating a new ticket in here and selecting Customization Request as the category, maybe one of our developers can extend EventON to fully support what you need.

Reply to: tickets(156741)

Okay so I just cleared all the caches and then re-loaded this page:

https://www.streamingvideoalliance.org/calendar-test/

When I click on February 4 in the calendar, it pops up the events. When I click on an event, it still displays the event pop-up rather than sending to the user to the external link. I also see, when I inspect the element, that there are still .js errors that I think are related to your calendar plugin.

Reply to: tickets(156369)

Hello Shaan, would you mind sending me FTP access to eventON addons folder in your server? I see the cron jobs are created at wrong times. I am trying figure out why those could be. 

I am wondering if the issue is caused by tiemzone settings in your site. I can not debug these without FTP access

Reply to: tickets(156741)

Sure. FTP details:

user: svideoalliance-eventon

pass: YB3ghnE6bdeDw6i

host: svideoalliance.sftp.wpengine.com

port: 2222

it’s SFTP

Also, I am using WP Rocket. i can exclude specific .js from minifcation, optimization, and CDN. I just need to know what those are if it’s required.