Replies – Page 11144 – EventON Help Desk

I am going to assign this ticket to Basilis and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(156368)

Hello,

Please put this shortcode [add_eventon] on the page. After go to EventON > Appearance > enable Align month navigation arrows to rightside of the calendar. Now go to EventON > EventTop > enable Event Time (to and from) & Event Location Address.

Reply to: tickets(156321)

It seems your website have javascript errors caused by other plugins/theme:

Uncaught ReferenceError: YoastSEO is not defined

at u (wp-seo-post-scraper-1111.min.js?ver=11.1.1:1)

at e.exports (wp-seo-post-scraper-1111.min.js?ver=11.1.1:1)

at _.saveScores (wp-seo-post-scraper-1111.min.js?ver=11.1.1:5)

at _.runKeywordAnalysis (analysis-1111.min.js?ver=11.1.1:21)

at _.runAnalyzer (analysis-1111.min.js?ver=11.1.1:21)

at _._pureRefresh (analysis-1111.min.js?ver=11.1.1:21)

at z (analysis-1111.min.js?ver=11.1.1:1)

at analysis-1111.min.js?ver=11.1.1:1

at _.y [as _pureRefresh] (analysis-1111.min.js?ver=11.1.1:1)

at _.refresh (analysis-1111.min.js?ver=11.1.1:21)

You can find and resolve them by following this guide (please try disabling Yoast plugin). Once these javascript errors are fixed, eventon scripts will be able to run properly and will resolve your issue.

Reply to: tickets(156366)

Hello,

When Tile design enabled you cannot use ux_val=”1″. Please change it to ux_val=”3″ or ux_val=”4″:

Reply to: tickets(156361)

Please check it in theme_folder/functions.php.

Reply to: tickets(156361)

Hello,

Author fields aren’t among acceptable CSV file fields (you can find them by going to EventON > CSV Import > GUIDE FOR CSV FILE). Could you check maybe there is a code similar to the one from this guide https://docs.myeventon.com/documentations/import-additional-fields-using-hooks/?

Reply to: tickets(156327)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.