Replies for tickets on suppota
Could you check this video: https://www.youtube.com/watch?v=MG1ka_e9L8Q? Please go to http://www.myeventon.com/my-account/ > download Yearly View add-on and then upload the archive. Please don’t unzip it.
You can also follow this guide on add-on updating: https://docs.myeventon.com/documentations/can-download-addon-updates/. Updating uses the same principle.
Hello,
1. & 2. Please add this CSS code to EventON > Styles (If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):
.eventon_desc_in li { font-size: 13px !important }
.evo_metarow_socialmedia a.evo_ss i { font-family: evo_FontAwesome !important }
Do you think I set up the archive area wrong?
Everything is correct. It’s just your theme puts “Archive” in the title.
We didn’t get your message. Could you send it again?
I think they are mostly recurring events created in previous months. could this be the issue – should recurring events show up on the external site?
Hello,
In wp-admin > Products you should see “Paid Submission” product with assigned Evo_submission category:
Action User Plus requires WooCommerce installed and enabled. Please delete Action User Plus and then try installing it again.
Hello,
Please check https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/. You can also send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Hello Max, this is the first time this has happened, where a customer wanted to pay for a failed automatic renewal. I am not really sure why the Pay now link is not working for you. At the moment the order subscription is failed and your subscription has cancelled. So an alternative easier way would be for you to go to myeventon.com and re-purchase the addon which will give you a new license key. And make sure you use a payment method that you can use in the future as well.
Let me know if you have any more questions.
I have not seeing anything kindly contact envato for a refund. Envato handles the payments exclusively for the eventON main plugin.
Just out of curiosity, what features you were hoping the eventON main plugin would have? and what led you to believe that it actually have those and you dont need addons for it?
Nuno i have changed the order you should not have access to events map addon 🙂