Archives: Replies

Replies for tickets on suppota

Reply to: tickets(162102)

Hello,

Thank you..but I do understand how to make categories. However what I am confused about is how to create subcategories. For example, I select a state and that particular state’s cities are displayed. Right now all the cities are displayed as a seperate catagory and its a long list of cities that the user need to scroll through and is not tied to the states…

 

 

 

Reply to: tickets(160190)

Just checking in… it’s been almost 2 weeks… hopefully we can get a resolution before the site launches next week, otherwise I’ll need my money back and will have to find another solution.

Reply to: tickets(160888)

I was able to delete the redirects to where the page is showing now. It’s still showing my /scholarships as the archive page in the header instead of it just be “Scholarships”. Hoping you can get that sorted out. Paying the PayPal invoice now.

WordPress Access: studentinsidersguide@gmail.com Password: 2020Takeover

Primary email: Gab@ScholarshipInformer.com

Oswald font is also not showing or taking changes as the primary font. Open Sans is the secondary font. Maybe Artem can continue to help me there.

 

Reply to: tickets(160888)

Basilis – I think the SEO plugin was creating a 410 header issue when I deleted the pages… hence why we were getting the redirect messages. Trying to get some of that sorted now to make it easier on you.

Reply to: tickets(161915)

Sorry, this is the second time I have made this mistake.
When I create a ticket, I can attach a file to it. I do this and I get the full impression that the file is attached to the ticket. However, it is not.
Why am I making a file? There are too many bugs to create separate tickets for each. On your system, this is not easily done.
I made a google document:

 

https://docs.google.com/document/d/1vLZHgo4bhE0aXJZQNgJWo3Zwrz_K7iEUozhZSgWTZ4Y/edit?usp=sharing

Reply to: tickets(160888)

Do I need to create pages, etc.? The generated message that Artem got this morning was that it was a problem with the Divi theme. I personally feel like it’s a caching issue because the theme displayed the plugin perfectly fine before I hit whatever I did to make the page archive.

Should I contact my hosting company to see if they can delete the EventOn files to truly start from scratch with the installation? I”m fine with that. I took screenshots of the terminology I used in the languaging feature/area.