Archives: Replies
Replies for tickets on suppota
Reply to: tickets(166236)
Hello,
1. Please go to EventON > Language > ADDON: EVENT TICKETS.
2. Please go to Edit Event > Tickets > Enable ticket variations & options > Drag and Drop them to change the order.
Reply to: tickets(164788)
Yeah – just checked and now ALL of my events have disappeared – this is why I was afraid to update the plugin! I had at least 25 events posted which are now all gone!
http://explorepeoria.com/events
Please fix it so my events display.
Reply to: tickets(166311)
Hello,
Month order is not effected by event_order. Please use Events Lists: Ext. addon https://www.myeventon.com/addons/event-lists-extended/ that has a new shortcode value called month_order=’DESC’ that orders months. Try on http://dev.myeventon.com/wp-admin/
Reply to: tickets(166291)
Hello,
Please update EventON to 2.8.5, if needed and after go to Edit Event > add SEO Additions for Event. And to fix the performer issue please assign an organizer.
Reply to: tickets(166286)
Hello,
Could you send us Order ID of the purchase?
Reply to: tickets(166284)
Hello,
It seems there is an incompatibility issue with the theme. Please add this CSS code to EventON > Styles (If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):
.single-ajde_events .evo_page_content.evo_se_sidarbar { margin-top: 130px }
Please also check https://www.myeventon.com/documentation/customize-single-events-page/
Reply to: tickets(166269)
Hello,
Please follow the css customization guide.
You can also add this CSS code to EventON > Styles (If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):
.evcal_event_details .evcal_evdata_cell .eventon_details_shading_bot p.eventon_shad_p { color: red !important; font-size: 16px !important; }
You can change the font in EventON > Appearance > Secondary Calendar Font family.
Reply to: tickets(166263)
Hello,
I am sorry, the access information you have provided did not work for us:
ERROR: The password you entered for the username eventonadmin is incorrect.
Please check them and post the correct login information as a private message, thank you!
Reply to: tickets(164788)
I installed EventON 2.8.5 alongside with the previous version. Please check and let me know.
