Archives: Replies

Can I please get an update on this, it’s been about 3 weeks for what was supposed to be ready within a week.

Here’s an update:

I had a good support chat session with SiteGround today. I found out that they limit the amount of recipients for individual emails that can be sent from the website; things such as auto-email notifications. Depending on what level of shared hosting you have, they allow 40 or 80. My customer is currently hosted on the plan that only allows 40, so in the case of the event notifications, this would explain why it seemed to partially work, and would also explain why that error kept showing up in the admin.

Their advice was to set up a gmail account, and then use Google SMTP server, per their directions.  I’ve given this information to my customer and am waiting to find out if they have  gmail account already that can be used or if they need to set one up.

This process has been a pain in the butt, but I’m glad to be finally making progress toward a solution. Thank you for your help in all this so far. I really like everything about EventOn, and am glad I do not have to consider bigger changes.

Once I have the new method in place, and test it, I will update you again.

Steve

i just had a look at Event Organiser and in their free version I can do this myself just using relative date formats.

i prefer the look of EventOn, and I have already purchased it, is it really so complicated to have this functionality?

Hi again

Actually this is what I have now for the featured event sidebar but the HMO is not working ?

[add_eventon_list number_of_months=”3″ event_count=”10″ cal_id=”1″ ux_val=”4″ event_past_future=”future” only_ft=”yes” show_repeats=”yes” hide_mult_occur=”yes” ]

Tks
Martin

Hi

I have not contacted them yet as I only just installed your plugin last night and this the first time I had an issue.

I put your style edits in the Theme custom CSS and disabled Write Dynamic Styles To Header option and everything look OK now. is this OK ?

Also I have another issue regarding the Featured Events listings. It only appears to be showing a single featured even from 1 month even tho my shortcode is set to show 1 from multiple months. Can you help here also ? There is a featured event for March 17th not showing.

https://loveshannon.ie/events-directory/

[add_eventon_list number_of_months=”3″ event_count=”1″ cal_id=”1″ ux_val=”4″ event_past_future=”future” only_ft=”yes” ]

Tks
Martin

 

Please either give me a firm date that the issue will be fixed, or issue a refund for the addon.

Hey Adam,

We do need some more time, while we work over those issues.

Sure, I have assigned the ticket to him 🙂

Hello Martin,

I do believe that the issue comes form the Builder.

have you considered contact the company to see what they have to say?