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No worries, I am trying my best to do it as fast as possible.

https://www.foodsorcery.co.uk/events/making-bread-flat-breads-workshop/

Hi,

The ticket image is appearing as a very large image on the event card – I’d like to see it as a thumbnail as it was before the update.

username eventON

password FeYcpGS@tL4d1!vwn#lwIuA5

Link to example of event page https://www.foodsorcery.co.uk/events/cooking-together-dine-out-with-a-twist-10/?preview_id=46213&preview_nonce=d1df8e71c2&_thumbnail_id=46143&preview=true:

that is strange that reuploading the files made iframe work. I think that may mean the issue is with WEB SERVER. You should consult your webhosting company more about this. Because it shouldnt do this on a regular website unless there are restrictions.

Kindly let us know if you are still having activation issues.

Do you see yearlyView in the Addons & Licenses settings? Are you able to look into browser developer console and see what the ajax form data that is sent to license verification? 

hess@ms-talk.de

THANKS

Excellent found it! what email do you want me to change the account to? sorry i should have asked it in my last message.

Hey there Simone unfortunately we dont handle the license for eventON it is handled exaclusively via codecanyon. May be you can try reaching out to them and see if they can get you access to plugin’s new version using the license key. In your website if you go to …/wp-admin/admin.php?page=eventon&tab=evcal_4&task=log you can see the task log for all license activation entries. ALthough i am not sure if the eventON was an old version if this data will be there because the task log reporting was added recently.

Update: Solved! Using the Regenerate Thumbnails plugin you previously suggested. I had tried that before, but hadn’t selected to delete the old sizes which were being pulled for the thumbnail image for some reason.