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Replies for tickets on suppota

Reply to: tickets(166136)

Hello,

Sometimes wp settings or theme resizes the image you upload.

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Reply to: tickets(164154)

Hi again,

We really need this invoice sent through today. Can someone please help. I’ve followed up 3-4 times already and I’ve seen nothing come through.

Reply to: tickets(161461)

Hi Ashish,

We really need this invoice sent through to joe.tham@ardexaustralia.com. It is imperative that we get this today. Can you please send it through to me ASAP.

Thanks and regards.

Reply to: tickets(164969)

Dear,

Thanks for your response. We managed to find out what is causing the issue. It seems that the EventOn plugin cannot function properly with the WooCommerce plugin. However, WooCommerce is required for EventOn to work. Could you let us know how we can fix this issue?

Best,

Reply to: tickets(159976)

Sorry for all the post on this ticket but I’m trying to find the issue for you so you can help me.

When I set the “Close RSVP before event start (in minutes)” and that time elapses, I see the label in the event top as “Event Over” which is misleading.  It should be “RSVP is Closed”.

I changed your code: eventon-rsvp/includes/class-frontend.php line 300-302

// if the rsvp is closed
                if(!$RSVP->can_rsvp() ){
                    $output = $var.”<span class=’rsvpclosed’>”.evo_lang(‘RSVP is Closed’, ”,$this->opt2).”</span>”;
This works.  I doubt this is the way you want this corrected but it should help.
I appreciate your help with this change.  Thanks.

 

 

 

Reply to: tickets(159976)

Under EventOn RSVP settings, I see this option:

Do NOT show eventtop “RSVP Closed” or “No more spaces left” tag above event title, when rsvps are closed.

The “RSVP Closed” in your settings is the label we want for the button instead of “Event Closed”.

Could you please help me with this change?  Thanks for your help!