Replies for tickets on suppota
It seems that there is an issue with the server performance. Please follow the instructions in this documentationto activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file.
Please downgrade EventON to 2.7.3: https://www.dropbox.com/s/4kr060y45fa9cmm/eventON_2.7.3.zip?dl=0
Hello,
Please go to EventON > Appearance > EventCard Styles > change Section Title Text and General Font Color. After go to EventON > turn off Write dynamic styles to header > save > turn on Write dynamic styles to header.
Please also send us FTP access to your site as a private message.
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Could you update Tickets add-on to 1.7.11?
When I used the RSVP feature I could activate that the remaining spots should show up on the event top in list view.
With the book ticket feature the remaining tickets do only a appear on the popup card at the bottom of the card, but I would like them to be on the top (visible on list view).
Thanks
Unfortunately, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote to get it moved into development faster. OR You can send us a customization job request by creating a new ticket in here and selecting Customization Request as the category.
Before update please go to EventON > enable Do not delete eventon settings & data when EventON is uninstalled.
More info:
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
Geir Hagen,
Could you try updating Event Slider to 1.0.8 (addons website has Event Slider 1.0.7)? No issue on our test server with 1.0.8: http://dev2.myeventon.com/20393-2/
Hi,
Thank you for letting us know. We will do review this a little bit more so we can help you out.