Replies for tickets on suppota
Ashan,
Similar issue: https://helpdesk.ashanjay.com/ticket/activate-addons-but-when-i-go-into-dashboard-myeventon-settings-licenses-they-will-not-activate/ except with Event API add-on.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Please send us wp-admin access to your site as a private message for us to further assist your situation.
Could you tell us what hosting are you using?
Please add this CSS code to EventON > Styles (If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header):
span.evcal_event_subtitle {
text-transform: none !important;
}
Please go to EventON Settings > Appearance > Calendar Date color:
Please go to EventON Settings > Appearance > EventTop Styles > Category title color (eg. Event Type).
If you can’t see any change, EventON > turn off Write styles to header > save settings > turn on Write styles to header.
Sure – see screenshot – see both tickets are called Ticket #1, which can be confusing.
Attached to this comment is the mock-up we would like to achieve
Please note this only a mock-up, we are currently using almost all of your addons – so we expect the same display for all new addon sections such as google maps, speakers, etc etc.
Hi,
Thank you, can i confirm it is this code with the right apostrophes
ux_val=’4′
I have also just noticed that single events load without the correct page layout, the grey bar with breadcrumbs is not visible
https://www.waterworksmuseum.org.uk/events/hereford-district-preservation-society-in-steam/
Thank you for the prompt reply and for accepting the job.
Our designer is now preparing a mock-up which should be ready later today but what I can say is that we are looking a redesign in form of an airbnb experience listing.