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Replies for tickets on suppota

Reply to: tickets(403295)

Please replace the code above with this one:

@media (max-width: 960px) { .ajde_evcal_calendar.boxy.boxstyle1 .evo_boxtop, .ajde_evcal_calendar.boxy.boxstyle2 .evo_boxtop { height: 140px !important; } .ajde_evcal_calendar.boxy.boxstyle1.tbg1 #evcal_list .eventon_list_event .desc_trig { padding-top: 150px !important } }

Should look like this:

If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header.

You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

Reply to: tickets(402900)

Could you also send us the guide you used to create the link?

Are you sure that you can create a link that doesn’t require users to sign-in?

Reply to: tickets(402900)

Ashan,

Please check

Reply to: 403611

I re-created the event on dev2:

https://dev2.myeventon.com/events/virtual-3/

The thing I am not sure if you can actually create a public link in teams so you don’t need to login with a Microsoft account.

Could you check?

Reply to: tickets(403094)

Peter, Do not buy that! We offer support via helpdesk here as long as you have 

1. eventON active license
2. or active license of EventON addon.

So just ignore it. Truth be told, we are probably going to move away from Codecanyon sometime later this year. Codecanyon has been dying down for some time now. 

Reply to: tickets(402900)

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Reply to: tickets(402451)

Even after I use the temp login link, I still cannot access the event as it asks me to login.

Could you check and let me know?

Reply to: tickets(403565)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.