Archives: Replies

Ashan,

Clone site:

https://bluejeanblues.live/eventon/wp-admin/

Username

eventon2 or noreply@eventon.com

Pass

0AeZ&5#DoPPeOS8o*sVq(UwE

No plugins and the default theme. I changed Seat’s price to 5, but it keeps adding it as 0.00:

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

I cannot access Plugins page:

Could you allow it?

Sometimes when I reload the page, your plugin does security check.

So I think that maybe your plugin restricts access from external connections?

Could you please try the instructions mentioned in this documentation?

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Hello,

Please use this code to hide the loading text:

.evocard_row .evocard_main_image_hold:before { visibility: hidden; }

How I see your page on my side:

Could you point issues, so we can fix them?

I figured that it is my theme, which is overriding the EventOn CSS.

Would you be able to help, please?

Worked perfectly, thanks!

Ok, access Appearance is now available.

Thanks

https://we.tl/t-nJOHy2Tkmu

How can we include the “Location City” field in the EventON API data? I haven’t been able to find a way to include it—could you provide guidance on how to achieve this?